Why Target the "Matures"

The "Matures" are the generations that came alongequivalents. They are good prospects for travel
between 1909 and 1945. Born to and tempered byservices, restaurants and leisure activities, as well as
economic uncertainty, older Matures were nurtured byestate planning and, increasingly, long-term care
the New Deal and served in the mightiest armed forceproducts.- Age 74 - 84: People in the 75-to-84 age
fielded by any nation. The Matures' core values are agroup have been classified as the "young old"--though
roll call of traditional American culture: Honor; optimism,you'll find that many women prefer 'of a certain age,'
selflessness, dedication to a higher purposeespecially if you don't want a hatbox in the face,
(self-sacrifice equals virtue).Having made the Worldcautions the New York Times.The 9 million people in
safe for democracy, the men and women whom wethis age bracket represent assets worth close to $100
now refer to as the "Matures" attended college on thebillion. Concerned with the possibility of serious illness,
G.I. Bill, opened businesses, raised families...and saw thetheir priority is health care and maintaining their
Marshall Plan rebuild Europe from the ground up (manyindependence despite greater difficulty with routine
as participants!).Shared Experiences -- Seeing istasks. There are many more women than men in this
BelievingAs a result of these shared experiences,group; they spend 25% of their incomes on health
Matures tend to believe in the ability of institutions andservices, and tend to invest heavily in cash equivalents,
people with expertise and the will to achieve to solvesaving their money instead of spending it.- Over 85:
problems and get things done. Still, like other people, thePeople over 85 are now the fastest-growing segment
Matures want options and need to know the long-termof the Mature market in percentage of growth.
benefits of the things they buy and buy into. While theyAccording to the New York Times, "The number of
may have a soft spot for their own grandkids, at heartAmericans who are 85 or older is rising rapidly: The
these people are unemotional pragmatists who distrusttotal jumped 51 percent from 1980 to 1996, and is
marketing hype, resist canned sales tactics and insistexpected to climb an additional 32 percent by 2005.
on doing business with trusted professionals withGenontologists, not to mention marketers, already call
proven track records, not just anyone claiming to bethis age group the 'oldest old'-an unfortunate moniker
an "expert."Mature Market SegmentsThe Maturesthat sounds only slightly better than 'prime of
tend to think and associate with people many yearsgeezerdom.'"Thirty years ago, many in this market
younger than themselves. With that in mind, it issegment were among those who moved into
worthwhile to understand the common characteristicsfirst-generation retirement communities in Florida,
associated with the various age-based marketArizona and other Sun-Belt states, attracted by the
segments that make up this large generational cohortoffer of an "active retirement lifestyle," replete with
and be prepared to help prospects addressyear-round golf, swimming pools, bridge at the
age-specific subjects:- Age 50 - 64: The 33 millionclubhouse. More recently, these establishments have
pre-retirees between ages 50 to 64 control assetsbeen busily reinventing themselves to accommodate
worth approximately $575 billion and have the highestthe growing number of now-elderly retirees, doing
disposable income of any age group. This age groupeverything from making home health care available to
has a self-image of a much younger generation, isinstalling elevators in no-longer accessible two-story
concerned with appearance, fitness, nutrition andbuildings, and turning up the lights in the bingo hall. Many
self-fulfillment. They are good prospects for exerciseoffer services to residents who are taking the next
equipment, cosmetics, luxury cars, financial services,inevitable steps to full-time nursing home care.Many
investment advice and travel. While there are more orolder Matures are caring for friends and family on their
less equal numbers of men and women in this ageown through programs in churches and temples. "Forty
group, many are new grandparents and spend a lot ofmillion Americans are 60 and older. 'Senior Companion'
money on their grandchildren.Also among this groupprograms, and others like it, both formal and informal,
are members of the "Sandwich Generation." That is,were formed to improve the lives of the elderly...The
younger Matures and older Boomers who may stillrelationships they foster may even allow seniors to
have children in college and are in the midst of planningstay in their own homes longer, which is better for
for retirement, but who also find themselves having tothem and less expensive for everybody...Seniors who
provide a certain amount of financial support andhelp others get as much out of it as those they help."
make important decisions for their own parents. To(Source: "Companions in Caring," by Karen Long,
keep themselves marketable some people in thisTampa Tribune).The adult children of Matures may
situation are going back to school looking for additionalunderstand their parents' need for financial security
income opportunities through adult education (in effect,planning, but may be reluctant to urge action for fear
using what they learn at school tonight on the jobof coming across as a bit too eager about their own
tomorrow).- Age 65 - 74: The 17 million people in thisinheritances, suggests Elaine Floyd, CFP of Bellingham,
market segment control assets worth approximatelyWashington, author of J.K. Lasser's Investor's Tax
$195 billion. Largely, but not entirely, retired now, mostGuide. It might help to have friends their parents' age
have a great deal of free time; yet they are still verywho have already done their own planning bring the
active and are concerned about diet and health, andsubject up and help them see the light.If it works, why
are very sensitive about being excluded fromnot?Want More? Send questions and comments to
society.They tend to choose lighter foods, usew..Bill Willard, President of Willard Associates, has over
prescription medications, and buy services that help30-years experience providing high-impact written
them accomplish daily chores. Because most womencommunications to small-business owners and
still outlive most men, there is an increase in theindependent professionals. A Phi Beta Kappa and
number of female-headed households in this group.former managing editor, he lives in Clearwater, FL. - w.
Many have substantial sums of money in cash